ISSUES & IMPROVEMENTS

Reporting unsafe street conditions is a good-neighbor deed that can help speed the pace of repairs and save other people from danger. Help us by reporting these issues as well as the improvements you want to see on your commute.

report-faultREPORT DAMAGED ROADS

Need to report a pothole, open manhole or other hazard? The City of Cape Town has a great online reporting facility where you can log a fault and service request. Alternatively call 0800 656 463 (for Roads and Stormwater issues) or 0860 001 948 (for traffic signal faults).

SUBMIT A REPORT

REPORT CARS IN BIKE LANES

To combat the bane of cars parked in bike lanes, the City of Cape Town has taken a strong stance. Drivers who park in or obstruct the cycle lane will be towed away by the City’s Traffic Service and will have to pay a release fee for the impounded vehicle as well as a fine.

The City is calling on city cyclists to be their eyes and ears on the road and to report transgressors.

  • Report any illegal activity on the cycle lane to the Safety and Security Directorate – Call 021 596 1999
  • You can also report transgressors to the Transport Information Centre – Call 0800 65 64 63
  • If you have any comments or suggestions Tweet @CityofCT or CapeTownCCID. but be aware that these are not used to officially report issues.

resources-faultsREPORT A CRASH OR HIT-AND-RUN

Call the South African Police Services 10111 and report the accident. Emergency medical services can be called on 112 (emergency 24-hour service – toll free from mobile). Follow our crash check list for what to do in the event of an accident.

CRASH CHECKLIST

get-involved-activationREQUEST CYCLEWAY IMPROVEMENTS

Our goal is to connect Cape Town’s fragmented cycle infrastructure to enable you to pedal easily around the city. We need your help to identify gaps in the cycle network (aka Missing Links) and the key areas in need of improvement, so that the City can address them.

SUBMIT AN IMPROVEMENTSHARE AN IDEA

construction-blockCONSTRUCTION BLOCKING BIKE LANE

There is a lot of construction in the city. If a construction project is blocking bike access, let the City of Cape Town know.

  • Use the City of Cape Town’s online reporting facility to log a fault and service request.
  • Report any illegal activity on the cycle lane to the Safety and Security Directorate – Call 021 596 1999a or Transport Information Centre – Call 0800 65 64 63